At Buy Rugs, we proudly offer free shipping across Australia and selected free shipping options for the United States, New Zealand, and the United Kingdom.
We work with trusted courier partners and tailor the delivery method based on the item’s size, value, and destination to ensure your rug arrives safely.
Australia
-
Free shipping Australia-wide on all rugs.
-
Dispatch: Within 1–5 business days.
-
Delivery: 2–8 business days (location dependent).
-
Regional or remote area orders may incur a small courier surcharge — if so, we’ll contact you before dispatch to confirm. You can cancel if you prefer not to proceed.
-
Shipping costs apply to all rug exchanges.
Tracking Your Order
You’ll receive an email with a tracking number as soon as your order ships
-
You can also check your order status by logging into your account at buyrugs.com.au and clicking “My Orders”
-
Note: Tracking may take 1–2 days to activate after dispatch
Important Notes
-
Please ensure someone is available at the delivery address or that the parcel can be safely left
-
Once an order is shipped, we are unable to cancel it
-
For any questions, email us at hello@buyrugs.com.au
Delivery Locations
We ship to:
All states & territories in Australia
-
United States
-
New Zealand
-
United Kingdom