Proper care and maintenance of rugs are essential to ensure their longevity and aesthetic appeal. Rugs, particularly those made from natural fibers such as wool, cotton, or jute, require specific cleaning methods to preserve their texture and color. Regular maintenance can significantly extend the life of a rug, making it a worthwhile investment.

Vacuuming is one of the most effective ways to maintain a rug's appearance. It is recommended to vacuum rugs at least once a week to remove dirt and debris. For rugs with a higher pile, such as shag or plush rugs, a vacuum with a suction-only setting is advisable to avoid damaging the fibers. It is important to note that excessive vacuuming can lead to wear, so attention should be paid to the frequency and method used.

In addition to regular vacuuming, spot cleaning is crucial for addressing stains or spills. Immediate action is recommended when a spill occurs. Blotting the area with a clean, dry cloth can help absorb excess liquid. It is advisable to use a mild detergent mixed with water for cleaning, ensuring that the solution does not contain bleach or harsh chemicals that could damage the fibers. Always test any cleaning solution on a small, inconspicuous area of the rug before applying it to the stained area.

For deeper cleaning, professional cleaning services are recommended every 12 to 18 months, depending on the rug's usage and exposure to dirt. Professional cleaners utilize specialized equipment and techniques that can effectively remove embedded dirt and allergens without harming the rug.

Rug placement also plays a significant role in maintenance. Rugs should be positioned away from direct sunlight to prevent fading and discoloration. Utilizing a rug pad can provide additional benefits, such as preventing slipping and reducing wear on the rug's backing. The Anti-Slip RUG STOP pad, for example, can enhance safety and comfort while prolonging the life of the rug.

In summary, maintaining rugs involves a combination of regular vacuuming, prompt spot cleaning, professional deep cleaning, and strategic placement. By adhering to these care guidelines, the integrity and beauty of rugs can be preserved, ensuring they remain a valuable addition to any living space.

At Buy Rugs, we proudly offer free shipping across Australia and selected free shipping options for the United States, New Zealand, and the United Kingdom.

We work with trusted courier partners and tailor the delivery method based on the item’s size, value, and destination to ensure your rug arrives safely.

Australia

• Free shipping Australia-wide on all rugs.

• Dispatch: Within 1–5 business days.

• Delivery: 2–8 business days (location dependent).

• Regional or remote area orders may incur a small courier surcharge — if so, we’ll contact you before dispatch to confirm. You can cancel if you prefer not to proceed.

• Shipping costs apply to all rug exchanges.
  

Tracking Your Order

You’ll receive an email with a tracking number as soon as your order ships

• You can also check your order status by logging into your account at buyrugs.com.au and clicking “My Orders”

• Note: Tracking may take 1–2 days to activate after dispatch

Important Notes

• Please ensure someone is available at the delivery address or that the parcel can be safely left

• Once an order is shipped, we are unable to cancel it

• For any questions, email us at hello@buyrugs.com.au

Delivery Locations

We ship to:

All states & territories in Australia

• United States

• New Zealand

• United Kingdom